Refund policy
We hope you’ll love your Teasel T-shirt, but if something isn’t quite right, we want to make the returns process straightforward.
Changed your mind?
For most online orders, you can let us know within 14 days of receiving your order if you’d like to return it. You’ll then have a further 14 days to send it back to us.
Returned items should be unworn, unwashed and in their original condition.
Unless an item is faulty or we’ve sent you the wrong product, the cost of returning it is your responsibility.
Once we’ve received and checked your return, we’ll arrange your refund. Where required under UK consumer law, this will also include the cost of standard delivery.
Faulty, damaged or incorrect items
If your order arrives damaged, faulty, or isn’t what you ordered, please get in touch and we’ll put it right.
Email us at teaselclothing@gmail.com with:
- your order number
- a brief description of the problem
- a photo, where helpful
Depending on the circumstances, we’ll arrange an appropriate refund, replacement or other remedy in line with your UK consumer rights.
How to start a return
Please email teaselclothing@gmail.com with your order number before sending anything back. We’ll let you know the next steps and where to return your item.
Looking after your T-shirt
To help your Teasel T-shirt stay looking its best for as long as possible, please follow the washing and care instructions shown on the product page.
This returns policy doesn’t affect your statutory rights under UK consumer law.